![]() The more I told them I had already sent them the required logs, the more they kept asking for the same thing. After a lot of back and forth with their staff, decided that it was in my best interest to request my money back. Given instructions which involved uninstalling and reinstalling both their application and iTunes. Purchase unlock product from wondershare dr fone. Purchase unlock product from wondershare dr fone Really appreciate a lot for your time and patience! We invite you to pay an eye to your mailbox. To address your concern, our support will investigate this matter further and then keep you updated as early as possible. Here is our refund policy for your further reference. We strive to be transparent and clear about our refund policy, and we encourage our customers to review our policy before making a purchase. ![]() Please note that refunds are only provided under certain circumstances, in accordance with our policy. We believe that our policy is fair and reasonable, as it reflects the costs and effort involved in processing refunds. Sorry to hear that you are dissatisfied with our refund policy. We are always desiring every interaction the customer has with us to be as smooth and as hassle-free as possible. Please know that we are actively working to improve our customer service processes to ensure that we can assist all customers in a timely manner. We understand the frustration that can come with not being able to reach the support efficiently. Hi Malcolm, we apologize for any difficulties you may have experienced in reaching our customer service team.
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